SHIPPING POLICY

Is Shipping Free?

Yes, Aksis is pleased to offer free worldwide delivery on all orders, ensuring our delightful lamps reach every corner of the globe without additional costs to you.

1. How Long Will My Order Take to Be Dispatched?

We aim to process and dispatch your order within 1 to 5 business days. If you need more detailed information or have specific requests, please contact us at support@aksis.store.

2. How Long Will My Order Take to Ship?

• Free Shipping: Expect your order to arrive within 7 to 10 working days after it has been dispatched.
• During peak periods, please allow an additional 5 business days beyond the normal shipping time.

3. Can I Track My Order?

Yes, you can track your order. Five working days after your parcel has been shipped, you will receive an email containing the courier's details along with your consignment number, which you can use to monitor your shipment’s progress.

4. Can I Change My Address?

To modify your delivery address, please contact us at support@aksis.store before your item has been dispatched. We will do our best to accommodate your request.

For any further assistance, please do not hesitate to email our customer service team at support@aksis.store. We are here to ensure your Aksis experience is smooth and enjoyable.